Part-Time Administrative Assistant Job – Roseville, CA

Why You'll Love This Job

Administrative Personnel are responsible for the implementation of Learning ARTS processes to facilitate the care of our patients. To uphold our E.P.I.C. core values while supporting practitioners as they design, implement, and monitor the care plans of all patients and their caregivers.

EMPOWERMENT
We meet our individuals where they are at, empowering them to unlock their full potential and live fulfilling lives.
POTENTIAL
We see and support the unlimited potential for growth and development in the lives of our patients, their families, the communities in which they live, and the staff who serve them.
IMPACT
We measure our success based on the impact we have on the lives of our patients and their families, our staff, and ultimately, in the communities where we live.
COMPASSION
We bring empathy, kindness, and understanding to individuals with autism, their families, and our staff.

Responsibilities

Demonstrate ability to uphold core values in communications, business dealings, and within the community at large as a representative of Learning ARTS and its mission, vision, and core values.
Meet and/or exceed KPI standards as set by direct report.
Meet and/or exceed ongoing development and training of assigned tasks/responsibilities. Maintain the integrity of the process.
Provide/accept feedback through participation in meetings and written feedback.
Participate in maintaining standards and goals which are keeping with the company ethics, culture, and standards in the mental health field.
Participate in maintaining standards and goals that effectively keep Learning ARTS providing the highest standard of care and programs for our patients and their families.
Ability to communicate effectively. Written and verbal communication skills with individuals and groups at all professional levels.
Ability to always maintain confidentiality of privileged information.
Ability to work independently, productively, and can meet project timelines.
Ability to work in a team environment supporting team productivity to meet project timelines.
Support Learning ARTS in a professional and collaborative manner.
Collaborate with direct reports to establish and maintain procedures for compliance (Legal, Learning ARTS policies, Federal, State, County, and governing agencies) across all departments.
Demonstrate the ability to follow instructions and advice as requested and/or necessary to maintain compliance standards throughout the company.
Establish clear professional boundaries.
Update personal knowledge of the field and expertise within the industry as appropriate.
Demonstrate a strong work ethic maintaining project deadlines while working to reach company and personal goals.
Mature interpersonal and professionalism including the ability to build rapport, collaborate, and handle difficult situations with the clinical team and administrative personnel. Seeking guidance from direct report/s as needed.
Maintain personal employee records in keeping with the policies of Learning ARTS.
Other responsibilities/duties as required and /or assigned.

Skills & Qualifications

Analytical – Arrange complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Use of Technology - Demonstrates required skills; adapts to modern technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Design - Generates creative solutions; demonstrates attention to detail.
Problem Solving - Works well in group problem solving situations; uses reason even when dealing with emotional topics.
Managing Clientele Focus - Promotes patient focus; establishes patient service standards; provides training in patient service delivery; monitors patient satisfaction; develops innovative approaches to meeting patient needs. Understands role of job responsibility/duty in supporting care plans and all patient services.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods while maintaining a professional demeanor.
Patient Service - Manages difficult or emotional clientele situations; responds promptly to client needs; solicits feedback to improve service; responds to requests for service and assistance; meets commitments.
Confidentiality – Maintain confidentiality of all proprietary information about the company, patients and/or employees; Abides by HIPAA guidelines; establish clear boundaries with patient/family and other employees.
Oral Communication - Speaks clearly in positive or negative situations; listens and gets clarification; responds to questions; participates in meetings.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information; maintains professional communications.
Performance Coaching – Takes responsibility for assigned responsibilities and expectations; sets goals and objectives; accepts/gives feedback; motivates; recognizes contributions; encourages training and development for self and peers.
Change Management – Collaborates on workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change.
Impact & Influence – Supports and maintains win-win situations.
Conflict Resolution - Encourages open communications; confronts difficult situations professionally; maintains objectivity; keeps emotions under control; seeks support and/or advice from direct reports and/or Human Resources as needed. Keeps conflicts confidential.
Business Acumen - Understands business implications of decisions; aligns work with strategic goals.
Cost Consciousness - Conserves organizational resources; reports waste or fraud to direct report or Human Resources.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. Maintains an elevated level of professionalism when working with all Learning ARTS Teams, 3^rd party vendors, payors and other businesses affiliated with or working with/for Learning ARTS.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses.
Personal Appearance - Dresses appropriately for position; keeps self, workspace, and common areas well groomed.
Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities to meet Learning ARTS goals and personal career goals.
Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; shares innovative approaches and ideas with Learning ARTS team as they pertain to processes or procedure improvements and /or feedback.
Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. The safety and security of patients, staff and visitors within Learning ARTS facilities are the responsibility of all Learning ARTS staff. This includes but is not limited to the ability to follow instruction of first responders, participate in drills designed to instruct actions in a medical emergency, natural disaster, and or technology failure.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
- High school diploma or general education degree (GED).
Language Skills
- Ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Mathematical Skills
- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to convert session times into “military time."
Reasoning Ability
- Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
- To perform this job successfully, an individual should possess the ability to work effectively with Microsoft office Word and Excel. Have knowledge of Learning Arts portal database and Office 365 email contact management system and any future systems adopted by Learning ARTS.
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is regularly required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl and talk or hear; move quickly on your feet; able to lift up to 30 pounds; use hands, fingers, feet and arms to handle, reach and feel; perform all other office related tasks. Complete a ready to work Medical Exam (if hired after 10/12/2018).
Work Environment
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments may be remote or in office/clinic as assigned.
- Remote work may require permission on a case-by-case basis. The determination of remote work may include but not limited to the following criterion.
  - Ability to meet deadlines on projects/assignments.
  - Ability to connect to Learning ARTS resources.
  - Upon separation or return to office/clinic setting all Learning ARTS devices are returned to Learning ARTS in good condition

Acknowledgements
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All the above has been reviewed with me, giving me the opportunity to ask questions for clarification and/or discuss items listed above.

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